Wednesday, April 30, 2008

THUS Plc has power cut at datacenter warrington

So, getting ready to go home.. when 2 of our sites says their network connection is down.

We use THUS Plc for our MPLS network. We worked out that their Warrington center is down.

We tried 10 times to ring their support number and was getting messages saying their to busy to pick up and call back. We got into their support que and waiting 50mins for some one to tell me, that they would fix the problem in 4 hours and they had a powercut.

How can you have a powercut at a teleco DATA CENTER ? Anybody body out their that has MPLS network in the UK with out any problems?

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